Welcome to tinyridge.shop. Below are answers to frequently asked questions during your shopping experience, hoping to help you have a smoother shopping experience.
Due to continued losses, the merchant has decided to clear out inventory at a loss. Currently, some items have limited stock; if you need them, we recommend placing your order as soon as possible.
I. Order Related
- How to place an order?
Select your favorite item (e.g., a C-shaped side table), add it to your cart, and follow the prompts to complete the checkout.
- Can I modify or cancel my order after placing it?
Once an order enters the processing stage (processed on the same day), it may not be possible to modify or cancel it. For assistance, please contact customer service as soon as possible.
- What if I haven’t received an order confirmation?
Please check your spam/junk mail or promotional email folder, or confirm that the email address you entered is correct.
II. Shipping Related
- Do you support international shipping?
Currently, we only support shipping within Spain.
- How long will it take to receive my goods?
Order processing time: Same day
Shipping time: Approximately 2 days
- How do I track my shipment?
Logistics information (if applicable) will be provided after your order is shipped. You can check the status using the tracking number.
III. Returns and Refunds
- What is the return period?
You can apply for a return within 30 days of receiving the goods.
- How long does it take for a refund to arrive?
The refund will arrive within 3 days after approval (returned to the original payment method).
- In what situations are returns not possible?
Including but not limited to:
Exceeding the 30-day period
Product damaged by human error
Missing accessories
Not meeting the conditions for resale
IV. Payment Related
- Which payment methods are supported?
The website supports mainstream secure payment methods (subject to the information displayed on the checkout page).
- Will there be automatic deductions or subscriptions?
No. This website only provides one-time payment; there are no automatic renewals or subscription services.
V. Product Related
- What scenarios is the C-shaped side table suitable for?
Suitable for use next to sofas, beds in bedrooms, and as an auxiliary tool on office desks. Suitable for storage and temporary placement in small spaces. 13. Is the product quality guaranteed?
We conduct a basic inspection before shipping to ensure the product meets usage standards.
VI. Other Issues
- Why are some items priced lower?
Due to continuous losses, the merchant has decided to clear out inventory at a loss, hence the more competitive prices.
VII. Contact Us
If you have any further questions, please contact:
Email: francisco.benet@tinyridge.shop
Phone: 658756757
Thank you for visiting tinyridge.shop.